Store Policy

Customer Care

I created this little business of mine for two reasons and two reasons alone:
1) To be happy with flowers
2) To make others happy with flowers
If for any reason you are unhappy with a product or service, please do not hesitate to contact me. You can reach me via email on hemlockandivy@gmail.com or via phone number on 07928089737.
Please note, I am a one girl business so please be kind!
Very occasionally I might take longer to get back to you during busy periods but rest assured I respond to all my customers.
 

Privacy Policy

What information we collect
Personal data such as your name, address, phone number and payment details will be stored for creating accounts, fulling orders and viewing past orders.

How we use your information
All information provided by you is used for the sole purpose of completing an order and/or registering an account with us. It will also be used if we need to contact you, for example, in regards to an order or to arrange a collection.

The sharing of your information
We do not share your information with anybody else, except in the case of making a delivery; your name, address and order number may be passed onto a third party delivery company or individual delivery person- this is solely for the purpose of making the delivery. However we are not responsible for any third party’s privacy policy. For example, the browser you have used to access this site may collect data for analytics. This also includes any links on the website to third parties, and what information they might collect- for example, if you chose to pay with paypal and are directed via their payment page; we are not held responsible for the information that paypal collects. I personally will not, ever, sell your information to any third party.
To better secure your data please feel free to click this link below.

 

Payment Methods

Credit / Debit Cards
PayPal

AliPay